Certificate Program (24 Credit Hours Total)
First Year Fall Semester
First 8 Week Courses
| Course Name | Credit Hours | Core Code | Term Taken | Grade |
|---|---|---|---|---|
| MRKG 1301 - Customer Relationship Management | 3 | - |
Second 8 Week Courses
| Course Name | Credit Hours | Core Code | Term Taken | Grade |
|---|---|---|---|---|
| BMGT 2303 - Problem Solving and Decision Making | 3 | - |
First Year Spring Semester
Come talk to an academic advisor about your graduation planning.
First 8 Week Courses
| Course Name | Credit Hours | Core Code | Term Taken | Grade |
|---|---|---|---|---|
| HRPO 1311 - Human Relations | 3 | - |
Second 8 Week Courses
| Course Name | Credit Hours | Core Code | Term Taken | Grade |
|---|---|---|---|---|
| POFT 1313 - Professional Workforce Preparation | 3 | - |
Second Year Fall Courses
These courses can also be taken during any Fall or Spring Semester
| Course Name | Credit Hours | Core Code | Term Taken | Grade |
|---|---|---|---|---|
| BMGT 1301 - Supervision | 3 | - | ||
| POFT 2312 - Business Correspondence and Communication | 3 | - |
Second Year Spring Courses
These courses can also be taken during any Fall or Spring Semester
| Course Name | Credit Hours | Core Code | Term Taken | Grade |
|---|---|---|---|---|
| CMDR 1300 - Workplace Dispute Resolution | 3 | - | ||
| BMGT 2309 - Leadership | 3 | - |
🏥 Interpersonal Skills Focus
This certificate program emphasizes the essential soft skills that employers value most: effective communication, relationship building, problem-solving, leadership, and conflict resolution. These transferable skills are valuable across all industries and career levels.
⚡ Essential Soft Skills Training
The program develops critical workplace competencies including customer service excellence, team collaboration, professional communication, and leadership abilities that are increasingly important in today's workplace environment.
📋 Educational Outlook
The Level I certificate in Interpersonal Skills trains students in the art of effectively communicating and working with other people. This certificate equips leaders with the essential skills employers are looking for, including problem solving, leadership, customer service, and dispute resolution.
Important Notes
Note 1: Must successfully complete the course in order to progress in the Level I Certificate - Business - Interpersonal Skills.
Note 2: SPCH-1321 is preferred if student is TSI complete in Reading and Writing.
Note 3: Speak with an advisor about your Temple College graduation and your progression plans.
Flexible Scheduling: Second year courses can be taken during any Fall or Spring semester to accommodate student schedules.
Career Outlook
Entry-level career opportunities in Central Texas:
- Customer Service Representative: $22,592 (Certificate required)
Salary data based on entry-level jobs in Central Texas from https://texaswages.com/
Additional Opportunities: These interpersonal skills enhance career prospects in sales, management, human resources, training, and leadership roles across industries.
Program Features
- Compact Program: Complete in 24 credit hours over 2 years
- Flexible Scheduling: 8-week course blocks with flexible second-year timing
- Transferable Skills: Valuable across all industries and career levels
- Leadership Development: Supervision and leadership training
- Communication Focus: Professional writing and interpersonal communication
- Conflict Resolution: Workplace dispute resolution and problem-solving
- Customer Relations: Customer relationship management and service excellence